Refund policy

If you're not satisfied with your order, contact support@ancedora.com and we'll walk you through the return process for your specific order.

Damaged or incorrect items: contact support@ancedora.com with a photo of what you received, and we'll make it right at no cost to you.

We do not offer direct exchanges for a different product at this time — request a refund and place a new order.

Refunds are issued to the original payment method and may take a few business days to appear on your statement, depending on your bank.

Questions? Email support@ancedora.com.